Frequently Asked Questions

We offer a comprehensive range of screen print mesh products including:

• Polyester Mesh: Standard white, yellow anti-static, and black light-blocking options (10-500 mesh)
• Stainless Steel Mesh: 304 and 316L grade, ultra-fine precision mesh (up to 1000 mesh)
• Custom Frames: Aluminum and wooden frames with pre-stretched mesh

The mesh count depends on your specific printing application:

• 40-80 Mesh: For thick ink deposits, textile printing, and heavy coverage
• 100-200 Mesh: General purpose, suitable for most standard printing applications
• 250-400 Mesh: Fine detail work, halftones, and process color printing
• 400+ Mesh: Ultra-fine detail, electronics printing, and high-precision applications

Contact our technical team for personalized recommendations based on your specific needs.

Yes, we specialize in custom mesh solutions. We can customize:

• Mesh count (from 10 to 1000+ mesh)
• Roll width (up to 3.2 meters)
• Roll length (custom lengths available)
• Wire diameter and open area percentage
• Special treatments (anti-static, calendering, etc.)

Our MOQ varies by product type:

• Polyester Mesh Rolls: 1 roll (30 meters standard)
• Stainless Steel Mesh: 1 roll or 10 square meters
• Pre-stretched Frames: 10 pieces
• Custom Orders: Subject to negotiation

For sample orders, please contact our sales team directly.

We accept multiple payment methods for your convenience:

• Bank Transfer (T/T)
• Letter of Credit (L/C)
• PayPal (for sample orders)
• Western Union

Standard terms: 30% deposit, 70% before shipment. Other terms available for established customers.

You can request a quotation through multiple channels:

• Fill out the inquiry form on our Contact page
• Send an email to sales@primescreen.com
• Use the "Get Quote" button on any product page
• Contact us via phone or WhatsApp

We typically respond within 24 business hours with a detailed quotation.

We offer flexible shipping options to meet your needs:

• Express Air Freight: 3-7 days (DHL, FedEx, UPS)
• Standard Air Freight: 7-15 days
• Sea Freight: 25-45 days (for large orders)
• Rail Freight: 15-25 days (Europe only)

Yes, we ship to over 100 countries worldwide. Our main export markets include:

• North America (USA, Canada, Mexico)
• Europe (Germany, UK, France, Italy, Spain, etc.)
• Asia Pacific (Japan, Korea, Australia, Southeast Asia)
• Middle East, Africa, and South America

We hold multiple international quality certifications:

• ISO 9001:2015 Quality Management System
• ISO 14001:2015 Environmental Management System
• CE Certification for European market
• RoHS and REACH compliance
• SGS test reports for all products

Yes, we provide comprehensive technical support including:

• Product selection guidance
• Technical data sheets and specifications
• Application troubleshooting
• On-site training (for major accounts)
• 24-hour online technical consultation